1. Information We Collect

1.1. Information You Provide to Us

• Contact Information: Such as your name, email address, phone number, and company name, when you fill out forms or contact us.
• Order Information: Details related to your purchases, including product specifications, delivery address, and payment information.
• Custom Printing Content: Any designs, images, or text you provide for custom printing.

1.2. Information We Automatically Collect

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.
• Cookies: Data collected through cookies and similar technologies to enhance user experience and analyze site usage.

1.3. Information from Third Parties

We may receive information from third-party platforms if you interact with us via social media or other integrated tools.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, including custom printing requests.
• Communicate with you regarding orders, inquiries, or promotional offers.
• Improve our website, services, and customer experience.
• Ensure compliance with legal obligations and protect against fraud or misuse.

3. Sharing of Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that assist with order fulfillment, payment processing, or website hosting.
• Business Partners: Factories or suppliers involved in producing and delivering your custom packaging.
• Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.

4. Data Security

We implement industry-standard measures to safeguard your information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights:

• Access and obtain a copy of your personal information.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your personal data, subject to legal or contractual obligations.
• Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.

To exercise these rights, please contact us at [email protected].

6. Retention of Information

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

8. Children’s Privacy

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website, with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +8618954837788

Thank you for trusting Tenders Packaging. We are committed to protecting your privacy while providing exceptional service.